| 000 | 00324nam a2200121Ia 4500 | ||
|---|---|---|---|
| 100 | _aMohamed, H Peeru & Sagadevan, A. | ||
| 020 | _a81-259-1305-3 | ||
| 942 | _cBK | ||
| 245 | _aCustomer relationship management : a step-by-step approach | ||
| 260 |
_aVikas, New Delhi _c2002 |
||
| 082 | _a658.812 Moh/Sag | ||
| 300 | _axii,224 | ||
| 999 |
_c44063 _d44063 |
||