000 00386nam a2200145Ia 4500
100 _aKenneth E Clow, David L Kurtz
020 _a81-7722-376-3
250 _a2nd ed
654 _aCommerce and Management
942 _cBK
245 _aServices marketing : operation, management, and strategy
260 _aBiztantra, New Delhi
_cc2003
082 _a658.8 Clo/Kur
300 _axii, 460p
999 _c44067
_d44067