000 00265nam a2200121Ia 4500
100 _aSadgrove, Kit
020 _a81-7554-008-7
942 _cBK
245 _aMaking TQM work
260 _aKogan Page, New Delhi
_c1996
082 _a658.562 Sad
300 _a122p figs.
999 _c44440
_d44440