000 00283nam a2200121Ia 4500
100 _aR P Mohanty and P R Lakhe
020 _a81-7224-953-5
942 _cBK
245 _aTQM in service sector
260 _aJaico Publ., Mumbai
_c2002
082 _a658.562 Moh/Lak
300 _axix,598p
999 _c44729
_d44729