000 00341nam a2200133Ia 4500
100 _aB Janakiraman & R.K.Gopal
020 _a81-203-2995-3
654 _aCommerce and Management
942 _cBK
245 _aTotal quality management
260 _aPrentice-Hall of India, New Delhi
_c2006
082 _a658.562 Jan/Gop
300 _aviii,250p
999 _c45618
_d45618