000			00335nam a2200133Ia 4500
100			_aHayes, John
020			_a0-333-9897-7
654			_aCommerce and Management
942			_cBK
245			_aThe theory and practice of change management
260			_aPagrave Macmillan, New York _c2002
082			_a658..406 Hay
300			_axiv,216
999			_c45769 _d45769