| 000 | 00404nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aSheth, Jagdish N (ed), Parvatiyar, Atul (ed) & Shainesh, G (ed) | ||
| 020 | _a0-07-043504-9 | ||
| 654 | _aCom.& Mgt. | ||
| 942 | _cBK | ||
| 245 | _aCustomer relationship management emerging concepts , tools and applications | ||
| 260 |
_aTata McGraw Hill, New Delhi _c2001 |
||
| 082 | _a658.812 She | ||
| 300 | _axv,544 | ||
| 999 |
_c46415 _d46415 |
||