000 00410nam a2200169Ia 4500
100 _aMetters, Richard ; King-Metters, Kathryn ; Walton, Steve
080 _a658.5
080 _bMet/
526 _dTB
526 _aPG
366 _f20%
942 _cBK
245 _aSuccessful service operations management 2nd ed.
260 _aCengage learning
_bNew Delhi
_c2017
300 _axxii,406
_eCD
546 _aE
999 _c55031
_d55031