| 000 | 00351nam a2200133Ia 4500 | ||
|---|---|---|---|
| 100 | _aPhilip B Crosby | ||
| 020 | _a0-452-25658-5 | ||
| 654 | _aCommerce and Management | ||
| 942 | _cBK | ||
| 245 | _aQuality without tears : the art of hassle-free management | ||
| 260 |
_aMcGraw - Hill, New York _cc1984 |
||
| 082 | _a658.562 Cro | ||
| 300 | _axiii,205p | ||
| 999 |
_c60246 _d60246 |
||