000 00377nam a2200157Ia 4500
082 _a658/Lov
100 _aLovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayant
526 _dNTB
526 _aPG
366 _f15
942 _cBK
245 _aService marketing: people technology strategy 7th ed
260 _aIndia
_bPearson
_c2016
300 _axxi,683
546 _aE
999 _c77255
_d77255