APA
Burnett K., . (2001). The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business. Pearson Education Asia, New Delhi: .
Chicago
Burnett Ken, . 2001. The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business. Pearson Education Asia, New Delhi: .
Harvard
Burnett K., . (2001). The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business. Pearson Education Asia, New Delhi: .
MLA
Burnett Ken, . The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business. Pearson Education Asia, New Delhi: . 2001.