SNDT WOMEN'S UNIVERSITY
BMK Knowledge Resource Centre
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Capitalising on customers : an executive's guide to CRM (Record no. 37981)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00358nam a2200121Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 81-259-1874-4 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 Sey |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Seybold, Patricia B , Kramer, Mitchell I & Muneer, Muhamed |
| 245 ## - TITLE STATEMENT | |
| Title | Capitalising on customers : an executive's guide to CRM |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Vikas Publishing House, New Delhi |
| Date of publication, distribution, etc. | 2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x,183 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SNDT Juhu | SNDT Juhu | 01/01/2008 | 658.812 Sey | 059518 | 07/07/2025 | 19/03/2024 | Book |