SNDT WOMEN'S UNIVERSITY

BMK Knowledge Resource Centre

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Managing the guest experience in hospitality (Record no. 38062)

MARC details
000 -LEADER
fixed length control field 00364nam a2200133Ia 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0-7668-1415-7
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.94 For/Hea
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Robert C Ford, Cherrill P Heaton
245 ## - TITLE STATEMENT
Title Managing the guest experience in hospitality
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Delmar Thomson Learing, New York
Date of publication, distribution, etc. c2000
300 ## - PHYSICAL DESCRIPTION
Extent xxiv,432p
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Polytechnic - C & SP
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
Transferred to PVP       SNDT Juhu SNDT Juhu 02/08/2004   647.94 For/Hea 055654 06/07/2025 19/03/2024 Book