SNDT WOMEN'S UNIVERSITY
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Customer satisfaction research management A comprehensive guide to integrating customer loyalty and satisfaction metrics
Publication details: Person Education (Singapore) Pvt Ltd, India 2005Description: xv,248ISBN:- 81-297-1134-6
- 658.834 All
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| Book | SNDT Juhu | 658.834 All (Browse shelf(Opens below)) | Available | 058544 |
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| 658.83 Wre Marketing research text and cases | 658.83/Zik/Bab Essentials of marketing research 3rd ed. | 658.83028 Gol/McD The group depth interview | 658.834 All Customer satisfaction research management A comprehensive guide to integrating customer loyalty and satisfaction metrics | 658.834 Und Why we buy :the science of shopping | 658.834 Vya Managing and measuring consumers' satisfaction : (today's marketing mantra) | 658.834083 Shi/Kul Children as new-age consumers |
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