SNDT WOMEN'S UNIVERSITY
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Customer service excellence : trends and strategies
Publication details: Kanishka Publishers Distributors, New Delhi 2004Description: xiv,477pISBN:- 81-7391-697-7
- 658.562 CRao/Mad
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| Book | SNDT Juhu | 658.562 CRao/Mad (Browse shelf(Opens below)) | Available | 056561 |
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| 658.562 Cho The Power of six sigma | 658.562 Col Quality : the ball in your court | 658.562 Col Total quality : success through people | 658.562 CRao/Mad Customer service excellence : trends and strategies | 658.562 Cro Quality without tears : the art of hassle-free management | 658.562 Dal Continuous improvement by managing quality & human resources | 658.562 Dal Managing quality |
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