SNDT WOMEN'S UNIVERSITY
BMK Knowledge Resource Centre
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Quality without tears : the art of hassle-free management
Publication details: McGraw - Hill, New York c1984Description: xiii,205pISBN:- 0-452-25658-5
- 658.562 Cro
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| Book | SNDT Juhu | 658.562 Cro (Browse shelf(Opens below)) | Available | 025959 |
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| 658.562 Col Quality : the ball in your court | 658.562 Col Total quality : success through people | 658.562 CRao/Mad Customer service excellence : trends and strategies | 658.562 Cro Quality without tears : the art of hassle-free management | 658.562 Dal Continuous improvement by managing quality & human resources | 658.562 Dal Managing quality | 658.562 Dal/Coo Total quality and the human resources |
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