Preface, Alan Mumford; Preface to the new edition, Jeff Gold and Richard Thorpe; Part 1 Leadership and Management Development in the 21st Century: Leadership and management development: the current state, Richard Thorpe and Jeff Gold; National and international developments in leadership and management development, Kai Peters. Part 2 Strategic Work in Leadership and Management Development: Crafting a leadership and management development strategy I, John Burgoyne; Crafting a leadership and management development strategy II, Tim Spackman; Developing the board through corporate governance reform and board evaluation, Terry McNulty; Strategies for leadership and executive development, Murray M. Dalziel; Leadership, management and organisational development, Richard Bolden; Leadership and management development in small and medium-sized enterprises: SME worlds, Jeff Gold and Richard Thorpe; Leadership and diversity development, Beverly Dawn Metcalfe; Leadership ethics, Simon Robinson; Evidence-based leadership and management development, Bob Hamlin. Part 3 Basics: Measuring and assessing managers and leaders for development, Jeff Gold and Paul Iles; Talent management and career development, Paul Iles and David Preece; How leaders and managers learn, Jeff Gold, Richard Thorpe and Alan Mumford; Choosing and using exceptional events for informal learning, Lloyd Davies; Evaluation, Lisa Anderson. Part 4 Advanced Processes and Tools: Neuro-linguistic programming for leaders and managers, Paul Tosey; Leading reflection: developing the relationship between leadership and reflection, Russ Vince and Mike Reynolds; Feedback and 360 degree development, Peter Holt, Suzanne Pollack and Phil Radcliff; Building quality into executive coaching, David E. Gray; Intuitive intelligence, Eugene Sadler-Smith and Erella Shefy; Critical action learning, Kiran Trehan and Mike Pedler; Mentoring for leaders and managers, Bob Garvey; E-learning for managers and leaders, Jim Stewart. Part 5 Widening Horizons: Leadership and management development in the voluntary and community sectors, Alison Trimble and Becky Malby; Leadership and management development for the environment, Alan Murray; Leading and managing in global contexts, Kim Turnbull James and James Collins; Conversations and learning: narrative and development in practice, John Lawler and Jackie Ford; Public sector leadership and management development, Jean Hartley; Developing leaders as futures thinkers, Pero Micic; Index